Presented by the Hart School of Hospitality 

HM 322 - Lodging Clubs and Resorts Operations and Technology (Section 2) 

By: Ellie Hills (113981100), Melanie Boyle (113830709), Roman Peters (114003029) 

Professor: Miguel Baltazar

11/30/2025

Hospitality Infused, a New App from Marriott

Welcome to Hospitality Infused, where we're revolutionizing hospitality through AI and innovative technology. Personalized, automated, and always one step ahead, explore how our smart solutions can transform your guest experience. Marriott is already investing over $1 billion annually in technology. Our technlogy integration builds on that foundation to create customizable, efficient, and memorable guest stays.

Innovation for hospitality

At Hospitality Infused, we utilize AI and cutting-edge technology to create unforgettable guest experiences. Our smart room solutions are designed to increase guest satisfaction, streamline hotel management, and drive revenue growth. Discover how we can help you stay ahead in the competitive hospitality industry.

Our solutions

We offer a suite of AI-powered solutions designed to transform hotel rooms into smart, intuitive spaces. From personalized guest experiences to automated energy management, our solutions are tailored to meet the unique needs of your hotel. Discover how we can help you create the ultimate smart room experience.

Energy management

Optimize energy consumption with AI-powered climate control, reducing costs and enhancing sustainability.

Personalized experiences

Tailor each guest's stay with personalized greetings, recommendations, and room settings for maximum comfort.

Guest feedback analysis

Analyze guest feedback in real-time to identify areas for improvement and enhance overall satisfaction.

Predictive maintenance

Anticipate and resolve maintenance issues before they impact guests, ensuring seamless operations.

About Hospitality Infused

Hospitality Infused begins in none other than New York City, specializing in AI-powered smart room solutions for the hospitality industry via Marriott. Our unique selling point is our dedication to increasing guest satisfaction through innovative technology. We are passionate about helping hotels create exceptional experiences and improve operational efficiency.

Transforming hospitality with AI

Discover how Hospitality Infused is leveraging the power of artificial intelligence to redefine the guest experience and drive operational excellence in the hospitality sector. From personalized room settings to predictive maintenance, our AI solutions are designed to enhance every aspect of your hotel.

"Hospitality Infused has revolutionized our guest experience. The AI-driven solutions have significantly improved guest satisfaction and streamlined our operations."

Carly Ritter

"The personalized recommendations and automated room settings provided by Hospitality Infused have exceeded our guests' expectations."

Cooper Garner

"Thanks to Hospitality Infused, we've seen a noticeable increase in positive reviews and repeat bookings. Their AI solutions are a game-changer."

Kevin Conway

Where to Find us

Location

New York, New York
United States

In conclusion, Hospitality Infused gives Marriott a simple way to boost guest satisfaction and cut energy costs by personalizing every stay. By storing preferences and automating comfort settings, the app creates a seamless, home-like experience while supporting more efficient hotel operations.